Frequently Asked Questions

Everything you need to know about shopping with Peachloft

How long will it take to receive my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, though delivery times may vary depending on your location and chosen shipping method.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund or exchange.

Can I track my package after it ships?

Yes! Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.

What payment methods do you accept?

Peachloft accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.

What should I do if my item arrives damaged?

We apologize for the inconvenience. Please contact our customer support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement or refund immediately.